Free download Free Live Help Software

Free Live Help Software

3.0.1
Professional online chat software provides direct chat communication between website operators
Free Download
User rating
0
0 votes
License
Shareware
OS
Windows
Developer
Version
3.0.1.5
Language
English
Release date
2 July 2009

Editor's review

Profitability in contemporary businesses largely depends upon the kind of services and help support they are offering to the end users. However, live chat has emerged as one of the most preferred ways to help customers clearing their queries. Live Chat, these days, is gaining grounds as people like discussing their problems with experts and get the solutions instantly, in real-time. Another factor is that it works as a personalized approach to assist customers to get their problems resolved then and there. But, to make such service available to the users, developers require going through lot many hassles. The task can largely be simplified with the help of Free Live Help Software 3.0.1.5. It’s a chat utility coupled with instant messenger interface that aids website owners in offering live help and customer service, conveniently. It helps the website visitors in accessing the company representatives with their product or service related queries.

Free Live Help Software 3.0.1.5 provides effective support by business owners to add live chat feature with their websites, so that visitors can get their problems solved immediately with the help of technical support executives. It lets the support executives stay online, and get to know when a visitor approaches them with his/her problem. While communicating to the visitor, the executives can communicate through instant messages and also get to know visitor details such as name, current page, IP address, arrival time, OS type, web browser, screen resolution, etc. The utility supports storing chat session, check history, list of waiting and accepted visitors, block unwanted IP address, full customization, receive offline messages, chat transfer, chat request notification, and even more. It even allows multi-operator chat to provide helpdesk support for several visitors simultaneously. The program further enables developing chat events, collaborative work, online support, and also supports different interactive applications.

In addition to mentioned features, Free Live Help Software 3.0.1.5 also lets you alter security and other program settings. It’s a competent tool with comprehensive feature-set that aid effective functioning to derive great output, thus making it worthy of 4 rating points.

Publisher's description

Chat software provides instant-messenger style interface to offer customer service and live help. Free live help software offers live text chat which allows your website visitors to access your company representatives without the need to speak over the phone. They simply type in their question and a dedicated technical support executive responds straight away. Browser based real time text chat software handles your customers in another way to get information, resolve queries or make purchases and will be particularly beneficial for any organization. Live chat software is created to help website owners to add live chat in their websites with features like waiting and accepted visitors list, view chat histories, full customization, block unwanted IP address, chat transfer, receive offline messages, chat request notification etc. Multioperator chat software provides convenient interface and opportunity to provide helpdesk solution to several website visitors simultaneously. Software allows you to develop chat events, online support, collaborative work and other interactive applications between your technical support executives and website visitors. Free online chat software is capable to store all chat sessions and supports to all windows based operating systems. This highly user interactive software is available with onetime payment option, so user does not have to worry about its monthly charges, license renewals etc. Features: * Download free live help software for real-time text chat communication between your company representatives and website visitors. * Software transforms your web site into a real-time interactive chat community which proactively increases your business campaign. * Multi operator chat software provides an option for their operators to receive offline messages. * Secure live chat tool supports multiple languages and able to save chat sessions for future reference.
Free Live Help Software
Free Live Help Software
Version 3.0.1
Free Download

User comments

Rate this program